At Goldbetting Your Data Is Completely Safe — Find out how this is ensured

Creating an account and using Goldbetting's services requires certain information. This data comes from three main sources: what you provide directly, what is automatically generated through your use of the platform, and what is obtained from regulatory authorities for identity verification purposes.

Information you provide directly:

• Full name, date of birth & gender
• Mobile number and email address
• Current address (including district and division)
• National ID number or passport number (for KYC verification)
• Payment method details (bKash/Nagad number)
• Security Q&A

Automatically collected data:

• IP address & device type
• Browser type & operating system
• Login time and location
• Betting History & Gaming Activity
• Cookies & Local Storage Data

Data collected by Goldbetting is used for specific, legitimate purposes. The table below provides full details:

Goldbetting does not generally share your personal data with anyone. However, there are limited circumstances in which certain information may need to be disclosed:

• Payment Processing Partners: Only the minimum necessary information is shared with bKash, Nagad, or banks to process transactions. These partners are also bound by strict confidentiality agreements.
• Licensing Authority: Certain transaction data may need to be disclosed for audits required by international regulatory authorities.
• Law Enforcement Agencies: Data may be disclosed under legal obligation upon receipt of a court order or government directive.
• Fraud Prevention Services: Limited data may be shared with specialized security services to ensure account safety.

Goldbetting applies internationally recognised technical safeguards to protect member data. Even if one layer is compromised, additional layers remain in place — this multi-layered approach is the cornerstone of Goldbetting's security framework.

• Encryption: All communications are secured using TLS 1.3 protocol. Sensitive data stored in the database is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): Two-factor authentication via SMS or an authenticator app is available at login.
• Automatic Logout: Sessions automatically end after a period of inactivity.
• Unusual Activity Detection: Our AI-powered system instantly flags suspicious logins or transactions and alerts the member.
• Penetration Testing: An independent security team conducts vulnerability assessments on our systems at least twice a year.
• Backup & Recovery: Multiple encrypted backups of your data are maintained at separate geographic locations.

That said, please note — no system on the internet is completely impenetrable. Goldbetting works to minimise all possible risks, but members also bear responsibility for keeping their own passwords secure.

Goldbetting uses cookies on its website — just like virtually every modern website does. Cookies are small text files stored in your browser that help remember your preferences on future visits.

Goldbetting does not retain any data longer than necessary. However, certain information must be kept for a defined period due to legal obligations.

• Account Information: Retained for as long as the account remains active.
• Financial transaction records: 7 years after account closure — in compliance with international financial regulatory requirements.
• KYC Documents: 5 years after the last transaction.
• Communication logs (support chat): 2 years.
• Betting Activity Data: 3 years.
• Marketing preference records: 3 years as proof of opt-out.

Once the retention period expires, data is securely deleted or anonymised.

For any questions, complaints, or requests regarding this Privacy Policy, please contact Goldbetting's data protection team directly.

• Email: privacy@goldbetting.ws
• General Support: support@goldbetting.ws
• Live Chat: Live chat button at the bottom right of the website — available 24/7

Last updated date of this Privacy Policy: 1 July 2026. Goldbetting will notify members by email before any changes take effect.